Privacy Policy

1. Information We Collect

We collect only the information necessary to provide and improve our social media viewing tools. We believe in data minimization.

Information You Provide

Contact information — When you reach out via our contact form, we collect your name and email address solely to respond to your inquiry.
User preferences — Settings you configure within the tool (such as language or theme) are stored locally in your browser.
Feedback and messages — Any information you voluntarily provide when contacting support or submitting feedback.

Information Collected Automatically

Usage data — Anonymized analytics such as pages visited, features used, and session duration to help us improve the experience.
Device information — Browser type, operating system, and screen resolution for compatibility optimization.
IP address — Logged temporarily for security and rate-limiting purposes, then promptly discarded.

Maskster does not require account creation. You can use all tools without signing up, and we never collect more data than strictly necessary.

2. How We Use Your Information

We use the limited data we collect for the following specific purposes:

Providing our services — To deliver the social media viewing tools and features you request.
Responding to inquiries — To reply to your messages and support requests in a timely manner.
Improving performance — Anonymized usage data helps us optimize loading times, fix bugs, and develop new features.
Security and integrity — To detect and prevent abuse, spam, and unauthorized access to our systems.
Legal compliance — To comply with applicable laws, regulations, and legal processes when required.

We never use your data for targeted advertising, profiling, or any form of automated decision-making. Your information is used strictly for the purposes described in this policy.

3. Cookies & Tracking Technologies

Maskster uses a minimal number of cookies to ensure the site functions correctly and to understand how visitors interact with our tools.

Essential Cookies

These cookies are required for the site to work properly. They handle things like remembering your preferences and maintaining session state. You cannot opt out of essential cookies because the site would not function without them.

Analytics Cookies

We use privacy-respecting analytics to understand aggregate usage patterns. This data is anonymized and never used to identify individual users. Analytics helps us decide which features to improve and which tools to build next.

Maskster does not use any third-party advertising trackers. We do not sell, share, or provide your data to advertisers or data brokers under any circumstances.

4. Data Sharing & Third Parties

We do not sell your data. Period. Your personal information is never traded, sold, or provided to third parties for their own purposes.

In limited circumstances, data may be shared with the following categories of recipients:

Service providers — Trusted infrastructure partners (such as hosting providers) who process data on our behalf under strict contractual obligations and security requirements.
Legal requirements — When required by law, regulation, legal process, or enforceable governmental request, we may disclose information to the extent legally compelled.
Business transfers — In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction, subject to the same privacy protections outlined in this policy.

We require all third-party service providers to maintain adequate security measures and to use your data only for the purposes we authorize. We do not allow partners to use your data for their own marketing.

5. Data Security

We take the security of your data seriously and implement multiple layers of protection across our infrastructure:

Encryption in transit — All data transmitted between your browser and our servers is encrypted using TLS 1.3, the latest industry standard for secure communication.
Encryption at rest — Any stored data is encrypted using AES-256, ensuring it remains protected even in the unlikely event of unauthorized server access.
Access controls — Strict role-based access policies ensure that only authorized personnel can access systems containing user data, and all access is logged and audited.
Regular audits —> We conduct periodic security assessments and penetration testing to identify and address potential vulnerabilities proactively.
Incident response — We maintain a comprehensive incident response plan to quickly address and contain any security events.

No system is 100% secure, but we continuously invest in security best practices to protect your data. If we become aware of a breach affecting your information, we will notify you promptly.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right to access — You can request a copy of all personal data we hold about you.
Right to correct — You can request that we correct any inaccurate or incomplete personal information.
Right to delete — You can request that we erase your personal data, subject to any legal retention obligations.
Right to data portability — You can request your data in a structured, commonly used, machine-readable format.
Right to opt out — You can opt out of non-essential data collection at any time through your browser settings or by contacting us.

To exercise any of these rights, simply contact us at privacy@maskster.com. We will respond to all legitimate requests within 30 days and will not charge a fee unless the request is manifestly unfounded or excessive.

7. Children's Privacy

Maskster is not directed at children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children.

If we become aware that we have inadvertently collected data from a child, we will take immediate steps to delete that information from our systems. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately so we can address it.

We are committed to protecting the privacy of minors. Our tools are designed for general audiences and we take children's online safety seriously.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes, we will:

Update the "Last updated" date at the top of this page.
Post the revised policy on this page with the new effective date.
For material changes, display a prominent notice on our homepage or send an email notification to registered users (if applicable).

We encourage you to review this policy periodically. Your continued use of Maskster after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, we are here to help.

Email: support@maskster.com

We aim to respond to all privacy-related inquiries within 48 hours. Your privacy matters to us, and we will do our best to address any concerns promptly and thoroughly.